NCS Computer FAQ

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There were 20 questions found in this category:
  1. Can I connect my XBox, XBox 360 or PlayStation 2 to ResNet?
    Although gaming devices are allowed on the student network, The Office of Information Technology does NOT provide technical support for any such devices.

  2. How do I apply for a job working for Computing Services in the dorm?
    We have job descriptions available on-line for positions with Departmental Services, Computer  Labs and Resnet. The job descriptions and forms are available from

    http://www.ncs.rutgers.edu/students/student_employment.html...


  3. How do I configure Macintosh OS X for DHCP?
    Follow the steps below to configure OSX for use with DHCP
    Click on the Apple menu and select System Preferences.  In the System Preferences window, select the Network icon from the Internet and Network category.The Network window will appear.  From the Show drop down menu, choose Bu...


  4. How do I configure my computer for DHCP using Windows XP in the dorms?
    You may configure your Windows XP system in Category View by following the steps below

    Click on the Start button and select Control Panel. In the resulting window, click the Network and Internet Connections iconSelect the Network Connections iconDouble-click the Local Area Connection icon...


  5. How do I configuring Windows Vista for DHCP?
    Follow the steps below to configure Windows Vista to use DHCP

    Click on the Start button and select Network. In the resulting window, click Network and Sharing Center. In the Network and Sharing Center window, click the View Status hyperlink to the right of the Local Area Connection co...


  6. How do I connect and configure my computer?

    Connect your computer's Ethernet cable to the data jack. Data jacks are usually black in color and labeled D.  Jacks labeled V are typically white in color and are used to connect a telephone. Configure your computer to obtain an IP address automatically using DHCP (Dynamic Host Conf...


  7. How do I find my MAC address?
    You can find your MAC address by clicking start, and then run. Type the letters, cmd in the field and press ok. A prompt will appear, and you will type ipconfig /all to obtain information on all network devices.

  8. How do I register my computeron the dorm network?
    1.        Point a web browser to http://resnet.rutgers.edu.  Click on the Register Your Computer Now link and follow the instructions.  This process MUST be completed from your dorm room.Enter your Rutgers NetID and password and click Login.The system ...

  9. How do I run ruCompliant?
    All dorm residents who use Windows computers are required to run ruCompliant. ruCompliant will check for the most up-to-date Windows patches and anti-virus software, and will then ensure your computer is virus-free by running a full-system scan.  Direct your browser to http://resnet.ru...

  10. I can't access the Internet in the dorm when my wireless is turned on.
    The wireless connection can sometimes interrupt the LAN connection when a computer is trying to reach the network. The best policy is to disable the Wireless when in the dorm. Disabling the Wireless can be done by clicking on Start , then Network Connections, Right click on the connection labele...

  11. I cannot access the Internet and cannot obtain an IP address. My computer had access a few days ago and I am not over my limit.
    Windows TCP/IP can sometimes be corrupted by programs, and viruses. The quickest way to make sure that the IP stack has not been damaged is to reset it. The Protocol can also be damaged through ad-aware removal. If you check your network connection properties and do not see a gateway that is lis...

  12. I just got a new computer and I tried to register it. It says my computer is already registered. What should I do?
    You connect to the network by using a Network Interface Card (NIC).  That device has a specific address associated with it and when you register your machine, your NIC address is registered to your IP Address, just like your Name (Name) is registered to your Mailing Address (NIC).  Wh...

  13. I went over my bandwidth and lost my Internet connection last Friday. It is the following Monday and why don't I have Internet access back?
    Due to the fact that the timer of when you are blocked from Internet access at or around Midnight of the following day you exceeded the bandwidth limit, you do not regain access to the internet until after midnight of the seventh night / eighth morning...

  14. In order to get connectedto the dorm network, what are the minimum specifications for a macintsoh computer?
    The minimum configuration needed to connect to the dorm network is
    Macintosh OS XPowerPC or faster processor 64MB of RAM 100MB free disk space CD-ROM drive Web browser: Safari, Netscape, Internet Explorer, or FirefoxUp-to-date antivirus program Integrated Ethernet or 10/100BaseT Ethernet ...


  15. In order to get connectedto the dorm network, what are the minimum specifications for a windows computer?
    The minimum specifications are:

    Microsoft Windows 2000 or newer400 MHz or faster processor64MB of RAM100MB of free disk spaceCD-ROM driveWeb browserUp to date anti-virus programEthernet or 10/100BaseT Ethernet card ...


  16. My network usage is increasing even when I am not on the computer.
    Computers using software such as limewire, VoIP, or any form of a files-sharing program may be left turned on by default and impact your network usage. File sharing programs such as these mentioned above are usually turned on at system startup may appear on the windows taskbar....

  17. When Installing RADS, I receive a 16bit windows error. C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to termina
    This error occurs when 1 or more of the files are corrupted, namely Autoexec.net and Config.nt Trend Micro will not install until these files have been replaced.   1. Click Start, click Run, type c:windows epair, and then click OK. 2. Right-click Autoexec.nt, and then click Copy....

  18. Why do you track Network Usage and how come I can only download and upload a certain amount of information?
    We track network usage and limit you're uploads and downloads because there are 16,000 students on the network between all three campuses.  If all of them were allowed to download as much information they desired, the hardware would fail and the network would crash....

  19. Why is the Anti-Virus software unable to delete a virus? Why do I keep failing when the scanner does not find any viruses?
    Windows System Restore can sometimes cause these issues with virus scanners; certain files are locked under system restore and will be unable to be scanned by the software. Files may also be unable to be deleted. The best practice is to turn off Windows System Restore prior to running the virus ...

  20. Why is there no wireless Internet in the dorms?
    Because a wireless Internet is a shared medium between all the users connecting to it, it is very difficult to track network usage on it.  There are a variety of access points throughout the campus though....


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