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Security and Anti-virus
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There were 7 questions found in this category:
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 Can I send an email to the Help Desk to change my password?
Our security model precludes us from changing passwords via email or over the phone. We must verify your identity prior to changing your password.
If you have recently created your account it seems likely you will be
able to remotely reset your password. Upon creation of your account
were ...
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Does Rutgers offer any free software for the students, and faculty/staff?
Yes, anti virus and anti spyware programs are available for
download here.
You can log in with your Pegasus or Andromeda NetID and
Password. We offer Trend Micro antivirus
which is part of RADS package. Rutgers makes no recommendations as for which anti-spyware
programs you us...
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How will my mail quota be affected?
If
you do not regularly delete mail from your Spam folder, you will fill your disk
quota, preventing new mail from being received.
To
keep tabs on your quota, please use our webtool at:
https://andromeda.rutgers.edu/cgi-bin/ncs-proj/webquota
https://pegasus.rutgers.edu/cg...
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I have noticed some legitimate email messages gets filtered into my spam folder. I have also noticed some spam messages gets into my inbox. Does this mean my spam filter is not working?
No,
it is working, just not 100% accurate.
There will be false positives (legitimate mail that gets filed into your
Spam folder) and false negatives (Spam that ends up in your inbox). Spammers use a number of tricks to mask their
identities; fooling you into thinking that the e-m...
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What is secure FTP
File Transfer Protocol(FTP) is a method of moving files between your computer(local system) and another computer such as andromeda or pegasus(remote system). Secure FTP (SFTP) is an updated version of FTP that transmits both your password and data in an encrypted form. You can obtain an SFTP client ...
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Why do viruses keep appearing after they have been deleted?
Some viruses will be running
already when they are deleted, others will have backups that recreate the virus
under a random name. The best policy when deleting any spyware, malware, or
viruses is to restart the computer in safemode without networking.
1. Restart computer.
2. Hi...
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Will Newark Computing Services (NCS) ever ask me to send my password in an email?
No, we will never ask you to send your password through email. Protecting your password is the single most important thing you can do to secure your account. Never send your password to any organization or person.
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