NCS Computer FAQ

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I just got a new computer and I tried to register it. It says my computer is already registered. What should I do?
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You connect to the network by using a Network Interface Card (NIC).  That device has a specific address associated with it and when you register your machine, your NIC address is registered to your IP Address, just like your Name (Name) is registered to your Mailing Address (NIC).  When you get a new computer it is like getting a new mailing address.  In order to get online with your new computer, you need to deregister your old Network Interface Card and register your new one.  To do this, you just need to call the Help Desk and we will deregister your machine.
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